Frequently Asked Questions
How do I change my englist.com account username?
Unfortunately, you cannot change your account username. However, you can change your display name by going to your My Accounts page, clicking on the “Account Details” tab, and changing it in the text box under “Display name”.
How do I change my englist.com account password?
Go to your My Accounts page, click on the “Account Details” tab, and you can change it in the text box under “New password”. Keep in mind, when you change your englist.com password, it also changes the password for your Englist Online account if you have one.
I forgot my englist.com account password, what do I do?
Go to this link and follow the instructions to recover your password.
Purchases and refunds
I want a refund for an Englist Online lesson module.
We’re sorry to hear that. However, as this is a digital product, we only issue refunds for requests made within 24 hours of a purchase. To request a refund, please write us at firstname.lastname@example.org